Blog > Important Boutique Updates from Lady M

Important Boutique Updates from Lady M

April 01, 2021 8:07 pm
Updated January 15, 2020

Dear Clients, Friends, and Families,
 
We have been tracking the COVID-19 pandemic and following all guidelines recommended by the CDC and WHO. As this unprecedented situation continues, we have temporarily closed several Lady M boutiques (see below for the current list of open and closed boutiques).
 
We continue to offer nationwide shipping. Select Lady M boutiques in New York and California are also open for takeaway and local delivery. We hope to provide a bit of sweetness and joy in these uncertain times.
 
Thank you for your understanding and support as we work diligently to provide the best service to you. Please continue to check back here for the latest information.
 
We will be sure to keep you posted with any updates via this Lady M blog and social media.
 
BOUTIQUE UPDATES
The following Lady M boutiques are open for takeaway and delivery: 
  • Bryant Park (36 West 40th Street, New York, NY 10018)
  • Upper East Side (41 East 78th St, New York, NY 10075)
  • NoMad (1178 Broadway, New York, NY 10001)
  • Woodbury Commons (498 Red Apple Court, Central Valley, NY 10917)
  • World Trade Center (101 Liberty Street Suite 1415, New York, NY 10006)
  • Los Angeles (8718 West 3rd Street, Los Angeles, CA 90048)
  • Irvine (2967 Michelson Drive Suite B, Irvine, CA 92612)
  • Arcadia / Westfield Santa Anita (400 S Baldwin Ave, Arcadia, CA 91007)
  • Los Altos Pop-Up Boutique (4598 El Camino Real, Los Altos, California 94022)
  • Boston (304 Newbury Street, Boston, MA 02115)
  • Tysons Galleria (2001 International Drive, 2nd Floor, McLean, Virginia 22102)
  • Chicago (Mitsuwa Marketplace, 100 E Algonquin Rd, Arlington Heights, IL 60005)
  • Valley Fair (Westfield Valley Fair, 2855 Steven's Creek, Suite 1616, San Jose, CA 95050)
The following Lady M boutiques are temporarily closed:
  • Rockefeller Center (30 Rockefeller Plaza Suite U, New York, NY 10112)
  • The Plaza Food Hall (1 West 59th Street, New York, NY 10019)
 
NATIONWIDE SHIPPING
We offer nationwide shipping for select cakes - click here for all available cake options.

DELIVERY, TAKEAWAY, AND UPDATES
Following the social distancing recommendations of the CDC and WHO, we have temporarily suspended dine-in service at Lady M boutiques. You may still enjoy Lady M in the comfort of your home via takeaway and local delivery at the following boutiques:

Bryant Park, Upper East Side, Nomad, and World Trade Center, NY

Woodbury Commons, NY
  • Walk-in only

Los Angeles and Irvine, CA

Arcadia (Westfield Santa Anita), CA
  • Pre-order from our website Click Here
  • Order same day pickup (via Square) Click Here
  • Delivery via Chowbus
  • NOTE: Temporary pop-up location for Walk-in & Pre-order pickups
    • Where: Outdoor promenade by Nordstrom on the 2nd floor

San Jose (Westfield Valley Fair), CA
  • Walk-in only

Los Altos, CA

Boston

Tysons Galleria (Washington D.C. Metro Area)

Chicago (Mitsuwa Marketplace)
 
CUSTOMER SERVICE
Feel free to reach us via phone at 212-452-2222, email (hello@ladym.com) or online chat (Monday–Friday from 9am–6pm EDT and Saturday–Sunday from 10am–6pm EDT) with any questions or concerns. Our customer service team is here and ready to help.
 
We work diligently in maintaining a clean environment at all of our boutiques, offices, and kitchens. Our team is taking proactive measures to conduct frequent additional cleaning (with special attention to high-touch areas throughout our facilities such as tables, chairs, doors, counters, etc). We are also providing extra sanitizer for clients and team members.
 
Thank you for your efforts to keep our community safe. 
 
Lady M Confections Co., Ltd.
 
*Please note that delivery areas and times are determined by our partners.